Account Manager

We are looking for an Account Manager to join our team in London.

If you are a Midweight Account Manager looking to take the next step in your career and want to be part of a small, tight-knit team delivering collaborative projects you can put your mark on, then look no further.

You will be required to support the founder and creative team in taking the lead on managing a variety of creative projects across brand and digital.

What’s important to us:

You are:

• An Account Manager with 3- 4 years of hands-on agency experience
• A self-starter who is obsessed with detail
• Able to work to tight deadlines
• A team player who thrives in a collaborative team
• A great communicator, both written and verbally
• Comfortable using project management tools (Notion is a must)
• Able to manage day-to-day project deliverables and requests
• Able to plan, manage and liaise with internal and external resources
• Comfortable managing clients and projects of all sizes
• Able to confidently talk about creative work and rationalise

You will:

• Be the lead contact between clients and the agency
• Build and nurture relationships with client teams and stakeholders
• Take responsibility for managing and driving each project forward
• Impact the work and creative output
• Write briefs, take feedback and relay feedback to creatives
• Review creative and proofread work
• Enhance our project management processes
• Plan and strategise alongside our founder and senior team
• Support new business activities and opportunities
• Confidently make decisions and guide our clients
• Navigate and deal with difficult decisions calmly and confidently
• Manage and guide the agency team, traffic and workload efficiently
• Own employee handbook and company policies
• Create LinkedIn and blog content

What we offer:

• Hybrid working: 2 studio days a week (Tuesdays & Thursdays) in our Brixton space, plus WFH flexibility
• Flexible hours - because we know creativity doesn’t always happen 9–5
• Company-wide bonus scheme
• 25 days’ holiday plus your birthday off
• Christmas studio shutdown - to reset and recharge
• Summer hours (Friday lunchtime finishes in August)
• Annual training budget to support your development
• Regular socials (the fun kind, not the forced kind)
• Dog-friendly studio (yes, head pats encouraged)
• The latest tech to keep you moving fast

You’ll also get a MacBook Pro and all the tech you need to do your job from the studio and home.

Please note that our studio is in Brixton, a 3-minute walk from the tube station. We currently require the team to be in the studio a minimum of 2 days per week and ad hoc as needed. The rest of the week is WFH unless you want to come into the studio, of course.

No Agencies please.