Digital Product Manager

Newspaper Club is looking for an organised and enthusiastic digital product manager to help take the business to the next level.

This is a central role, working across the business and with external partners to ensure that Newspaper Club’s website and other digital channels continue to serve a wide range of customers worldwide, and are continually improved.

Role description

Product management

• Work with the Newspaper Club team and external partners to develop our product roadmap
• Scope out, prioritise and manage developments, to time and budget
• Act as the main point of contact between the business and its external tech partners
• Report on activity to the wider team, board and other stakeholders in a clear and succinct way
• Manage contracts and software licences

Website management

• Manage and continually improve Newspaper Club’s website and e-commerce platform
• Interpret analytics and user feedback to drive improvements to the user experience
• Commission attractive, usable design and UX work
• Manage the site’s information architecture and user journeys, keeping them organised and simple
• Ensure that our website, emails and other digital channels are usable and accessible for all, across multiple devices
• Minimise the environmental implications and carbon footprint of Newspaper Club’s digital services

Support for marketing

• Work with our Brand Manager to ensure the website reflects Newspaper Club’s brand and tone of voice
• Work with our marketing team and external partners to oversee performance of paid advertising and social media campaigns
• Manage Google Analytics, Google Tag Manager, Meta Pixel and others as required

GDPR

• Manage Newspaper Club’s data strategy
• Ensure Newspaper Club’s compliance with GDPR

About the role

• Hours – ideally this is a full-time position (35 hours per week, Monday-Friday), but we would like to hear from anyone who can work 25+ hours over at least 4 days per week - hours are flexible
• Salary – £40,000-£45,000 + profit share bonus, depending on experience
• Location – UK-based, remote / Glasgow city centre
• Type of contract - permanent
• Closing date - 5pm, Friday 21 April 2023

Skills and experience

The ideal candidate will have:

• At least 3 years of experience in a product management role
• Experience of agile working and software like Jira or Trello
• An understanding of Google Analytics, Google Tag Manager, Crazy Egg and other web management tools
• Initiative – an organised self-starter who is able to prioritise
• A desire to learn new things and adapt to changing situations
• The ability to work well in a small, interdisciplinary team, both remotely and in person
• Excellent communication skills - friendly, in person and online
• An eye for improvements and opportunities for change who can work with the team to deliver solutions

Benefits

• 34 days holiday per year (pro-rata) including 5 public holidays
• Flexible working hours and a commitment to a good work-life balance
• A comfortable city centre office in Glasgow
• Contributory pension scheme
• Support for learning and professional development
• Staff discount on printing newspapers, of course!

Equal opportunities

It is Newspaper Club's policy to treat all job applicants and employees fairly and equally, regardless of sex, pregnancy, transgender status, sexual orientation, religion or belief, marital status, civil partnership status, age or perceived age, race, colour, nationality, national or ethnic origins or disability.

Newspaper Club is a Living Wage Employer.

About Newspaper Club

Newspaper Club is an on-demand newspaper printing business, designed to help everyone get their newspaper into print quickly and easily. Since starting out in 2009, Newspaper Club has made newspaper printing simpler, more accessible and more open to new publishers and experienced designers.

We work with customers worldwide from first-time publishers to global brands like Fred Perry, Mailchimp and organisations such as Tate Gallery and Magnum Photographers. We print everything from local newspapers to birthday presents, wedding invitations, fashion lookbooks, student projects, portfolios, props for plays, comics and magazines.

We pride ourselves on being open and friendly with prices and artwork guidelines all online, a straightforward ordering system available 24/7 and fast, helpful customer service. We are conscious of our environmental impact, and all of our paper comes from FSC-certified suppliers.