Account Manager
Job Description
About Us
If You Could is a creative jobs board that works for everyone. Built by creatives, for creatives, it’s a quick and easy way to browse hundreds of opportunities across the industry. Whether you’re taking your first step or making your next move, from big agencies to boutique studios, full-time to freelance, our team approves every role to make sure it’s relevant.
For employers, we offer a range of options to promote there jobs, from the free-and-easy to our premium postings. And thanks to our relationship with It’s Nice That, we have a huge, international, creative audience with the skills and experience you’re looking for.
Role Details
If You Could Jobs is looking for somebody to oversee the day to day running of the jobs board, customer service and customer account management.
Ideal Candidate
- Positive and proactive problem solver, providing solutions and welcoming new challenges
- Process-driven, organised and methodical with a high attention to detail
- Proactive approach to building relationships, liaising with clients, suppliers and internal teams
- Confident communicator and collaborator with some experience communicating across clients, collaborators and internal teams
- Culturally astute and aware of the industry around them, with an interest in research and finding out more
- Has experience within a customer service role
Key Skills
- Writing, editing and communicating accurately and to deadline
- Exceptional customer service and phone/email manner
- Basic InDesign and Photoshop experience to crop, resize and edit images
Tasks
- Day to day management of the jobs board (verify jobs postings, troubleshooting, daily reporting)
- Customer service with agencies and studios posting jobs as well as ad hoc queries on email and the phone
- Account management and support for customers and clients
- Updating and manage the If You Could Jobs CRM
- Social media assistance in creating and posting to Instagram and LinkedIn
- Support in new business outreach
Details
- We are proud to be an accredited London Living Wage employer
- Salary: £23,000
- Reporting to: Clara Finnigan, Community and Project Manager
- Hours: Monday to Friday, 9am — 6pm (flexible hours between 8am – 7pm)
- Location: Remote working likely for the duration of 2021 due to Covid-19 followed by 2 days per week in the London office.
Key dates
- Applications close 9am Wednesday 27 October 2021
- Interviews planned for w/c 1 November 2021 (online interview)
Gallery
And that's a wrap - the Anyways Creative team celebrating the end of a denim photo shoot for Levi's. 
The Anyways Creative studio space. 
Anyways Creative coming together with collaborators for a 'big get together'. 
Anyways Creative project with Google: celebrating significant cultural moments with illustrations for Google Play. 
Anyways Creative project with Levi's: a talent campaign celebrating the joy of denim. 
Anyways Creative project with Sonos: an immersive experience in New York and London, to celebrate the arrival of Google Assistant on Sonos. 
Anyways Creative project with Paul Smith's Foundation: helping the Paul Smith's Foundation in its mission of “giving helpful advice to creative people”.