Account Director

We are on the hunt for a talented and hard-working Account Director to join our multi-disciplined and growing team. The Account Director role is fundamental to the smooth running of projects and delivery of briefs on time and on budget, whilst building strong and positive client relationships and growing key accounts within the business.

Our clients range from start-ups to established global brands across a broad range of categories, and our work varies across design, digital and advertising.

Responsibilities

· The basics: development of project timelines, briefs, reports, status documents, scopes of work, account admin

· Day-to-day client accountability and point-of-contact

· Management of end-to-end delivery of client projects, including financial tracking and time/budget reconciliations

· Ensuring a high standard across all client work in relation to client goals and agreed business strategies

· Identifying and growing new business opportunities

· Working with agency management team to scope new business as required and oversee work of more junior members of the Accounts team

· Working alongside every department within the agency in delivery of client briefs

· Working with and managing third-party suppliers

· Project resource planning and scheduling

Skills / Experience

· 6+ years’ experience in agency account management / project management / client services roles

· Experience in managing projects from briefing to delivery

· Experience in growing client accounts and an understanding of business finance processes

· Strong capabilities in client and agency stakeholder management

· TV advertising experience a bonus!

· The ability to forward-plan and prioritise effectively

· Excellent writing and communication skills

· First-class organisational and time-management skills

· Excellent attention to detail

· A keen creative eye and solid understanding of design and creative processes

· Proactive problem-solving skills

· Ability to work under direction and independently as required

You’ll be:

· Hardworking, flexible, adaptable

· Enthusiastic, curious and interested

· Self-motivated and pro-active

· Well organised with the ability to think ahead

· Commercially savvy

· Calm and composed when working under pressure

· Collaborative and a real team player

About Otherway:

We design brands that redefine categories and culture. Otherway is a design and communications studio with offices in London and New York. We are experts in creating and transforming brands for a new generation, placing them at the heart of culture to connect with audiences in innovative ways.

Our work blurs the line between design and communications, combining bold conceptual thinking with exceptional execution to ensure that every interaction with the brand is meaningful and effective. Based in Primrose Hill, our 65-person multi-disciplined team are all full of smart ideas and a shared purpose to help our clients and ventures succeed.

🎉 Perks You’ll Love..

🌴 28 Days Max Holiday – Start with 25, earn more every year to a total of 28. Plus: all bank hols + Christmas shutdown.

🧘 Switch Off – Free mental health support through the Myndup platform, cycle-to-work, and 2 company-wide’Chill Days’ per year

💊 Healthcare Cover – Cash back on dentist, eye care & physio + 24/7 GP access.

💙 Charity Volunteer Day – Paid day off to support a cause you care about.

🏠 Hybrid Life – Studio vibes Tue–Thu, WFH Mon & Fri.

👶 Family Friendly – Big savings on nursery fees.

🚆 Travel Help – Season ticket loan to ease the commute.

🥐 Fuel Up – Free breakfast, snacks, and team lunch Wednesdays.

🐶 Dog-Friendly Office – Bring your best friend to work.