Creative Account Manager

What we’re up to at Untold

We’re a creative community. A team of world-class talent, with the best creative clients and an exciting future.

We are a studio that has our people and our culture at its heart.

Our purpose is to do brilliant creative work, to make content that audiences want to watch, and to have fun while we’re doing it.

The Role

You provide world-class client service and manage projects from beginning to end. Working alongside a team of Designers, Creatives and Producers you will deliver a wide range of projects covering album artwork, marketing materials, campaigns and commissioning music videos.

Your responsibilities will include everything from liaising with the client to take the initial brief, creating timelines, through to managing resource, briefing designers, liaising with external suppliers and ensuring that the project progresses smoothly through to delivery.

You build lasting relationships with clients ensuring the accounts run smoothly and that client expectations are closely managed. You are responsible for overseeing that all outputs are delivered to the highest standards, on budget and on time.

As a Creative Account Manager at Untold Studios your responsibilities will include:

• Being the lead contact for creative accounts at Untold
• Developing and maintaining long lasting successful relationships with our clients
• Management of internal and external stakeholders
• Management of multiple client accounts concurrently
• Providing scope of work and deliverables per project
• Tracking creative, artist and producer time spent on deliverables
• Ensuring repeat business
• Being an ambassador for Untold Studios.

Your manager

General Manager

Key Relations

Creative Directors

EPs

Producers

Why you?

Experience of project and account management dealing with clients (2+ years).

You have a strong understanding of design concepts and how to utilise them to create engaging content.

You believe success is built on a motivated team who share the same vision.

You enjoy over-delivering.

You are well respected by your peers.

Why us?

We believe in Creativity. We believe Creativity is the differentiator. It is at the heart of every part of our studio.

We look out for Each other. Through shared values, purpose and passion we believe in the power of the team to create the extraordinary.

We care about Innovation. We believe in ourselves to grow, to always improve, to strive to be faster, better, smarter.

Optimism. We are big on ambition. We believe in the future.

Untold Studios is committed to a policy of equal opportunity in all aspects of recruitment and employment regardless of age, sex, sexual orientation, pregnancy or maternity, marriage and civil partnership, race, religion or belief, gender identity or disability (whether registered as disabled or not). If you would like to know more about how we approach equal opportunities, please let us know.