WhatsApp Community Assistant & Virtual Assistant (VA)

Location: Remote (UK-based preferred)

Commitment: Approx. 2/3/4 days per month to start, with potential room to eventually grow

Start date: Immediate

I'm looking for a freelance WhatsApp Community Assistant / Virtual Assistant (VA) who can confidently set up and moderate a WhatsApp-based community, and support me in keeping the rest of a small, comms-led business running smoothly behind the scenes.

You’ll manage WhatsApp Community groups and support business admin using digital tools. You must have experience with WhatsApp community groups, small business admin experience, a calm, warm, friendly manner, and good common sense.

The Role

You’ll be responsible for:

- Running and growing a WhatsApp community (onboarding, organising, moderating, posting, prompts, ejecting rule-breakers, pinned info)

- Keeping the group intentional, grown-up, not spammy, and well-managed

- Occasionally formatting and scheduling newsletters via Substack

- Using Metricool, Google Drive, Notion and Calendly (and others) to organise content and business admin files, learning the systems in place.

- Suggesting, researching and improving systems or tools where needed

- Various other ad-hoc business admin like research, hiring admin, etc.

What I’m Looking For

- Strong experience running and growing WhatsApp community groups specifically

- Confidence using Substack, Notion, Calendly, Google Drive, Canva, and Metricool

- Clear, thoughtful, responsive written communication

- A calm, friendly, proactive, responsive, and super well-organised colleague

- Experience supporting solo business owners / creatives

- Bonus: enough experience to be able to suggest smart tools and better systems

Why Work With Me?

I run a clear, connected, multi-strand business. I love my work, and I love working with smart, warm, approachable, creative, organised people. I promise you’ll be paid on time and not chase invoices (a bugbear of mine). You’ll work in a creative and positive environment. You’ll help keep things flowing so I can stay focused on clients and creative work. This is a flexible freelance role that may grow over time.