Project/Account Manager
Job Description
Project/Account Manager
We’re a full-service award winning agency specialising in brand strategy, design and activation. We’ve been going for 10 years and have offices in London and Dublin—with a dedicated team of designers, developers, copywriters and strategists.
Our name speaks to our internal philosophy—the fact that we believe in noise and order. And by saying that, we mean we create beautiful, bespoke and striking visual solutions for our clients—but we’re also very aware that this needs to be backed up by tangible and actionable foundations. It helps us create brands that deliver—on clients business objectives, ambitions, and on helping them stand out in their category.
What you’ll be doing:
- Preparing quotes and timelines
- Managing and developing each brief and scope of work with the client whilst leading the client relationship on behalf of Rowdy
- Deep diving into client’s businesses and their landscape in order to deliver on their need.
- Support our overall offering by identifying opportunities with existing clients, and helping scope briefs for future engagements
- Building relationships with existing clients
- Managing client’s expectations & handeling feedback
- Ensuring projects are delivered on time and within budget
- Managing the team’s time and optimising workflows
- Managing Resource
- Support Rowdy’s new business development
- Led by the senior team you will actively participate in workshops, pitches, presentations and new business meetings
- Running social media channels for Rowdy and clients
The right person for the job is:
- Positive and warm
- Passionate about creating great work
- Proactive
- A stickler for detail
- Organised and methodical
- Not shy to challenge
- An excellent communicator: orally, in writing and with numbers
- Great in front of clients and aware of client dynamics
- Able to manage several projects simultaneously
- Adaptable to new tools and technologies
Who you are:
- Minimum of 4 years' work experience in a client-facing role
- Strong problem-solving skills and experience in copywriting
- Experience managing digital projects from brief to delivery
- Ability to collaborate and lead designers and creatives in order to deliver on the clients' needs
- Strong communicator with an ability to listen and engage with clients
- Comfortable creating a deck or proposal and pitching/presenting to clients
- Able to research, analyse and identify opportunities in industry (for both clients and Rowdy)
And that's not all...
- We’re working with a hybrid model (home & office)
- Flexible working hours: we trust people to manage their time and to focus on wider results; so if you want to leave at 5 on a Tuesday for Choir practice, just ensure the team knows in advance and you are free to go
- Keep Learning: A chance to upskill or get involved in training with an allocated yearly budget on topics agreed
- All employees have the opportunity to plan and manage a variety of funded socials and activities for the team. Our day outs can involve anything from rock climbing or bowling to company meals or pub crawls
- Nom nom - We all come together for a pizza lunch once a month and showcase work others may not have seen or just have a good auld natter. Vegetarian and vegan options always provided!