Studio Manager

Chapel

Chapel is an independent content and creative agency, specialising in B2B communications. We create, produce and deliver standout work for some of the world’s biggest brands. We are passionate about the work we do, the people we work for, and building a thriving culture for our team.

You

We’re looking for a Studio Manager who would love to be the heart of Chapel. Someone naturally diligent, organised, proactive and people focused.

The role

The role will involve supporting both the Operations Director and Founder to ensure Chapel runs seamlessly behind the scenes. We require someone who can bring empathy, kindness and initiative to a range of operational admin, social planning, wellbeing and culture; spotting opportunities to make our systems smarter and our people happier.

Responsibilities

Project and creative team support:

• Support the Project Managers with resourcing requirements
• Source and onboard new freelancers
• Maintain the freelance roster, working closely with the creative team to ensure it’s up to date
• Assist with company marketing, including across our social media channels

Culture and communication:

• Act as Chapel’s cultural barometer, keeping an eye on team morale and doing what’s needed to keep spirits up.
• Plan, budget and deliver company socials, trips and celebrations end-to-end
• Ensure internal company information is communicated across our channels in a way that is timely, thoughtful, kind and professional

Financial admin:

• Assist the bookkeepers with financial admin, including chasing receipts and tracking expenses
• Manage the studio, training and social budgets, reporting back accurately on a monthly basis
• Oversee our subscriptions and memberships

HR and team support:

• Support with day-to-day HR administration
• Keep our HR software up to date, ensuring staff leave, absences and document filing is up to date
• Onboarding new starters

Your experience

• Ideally, some experience in a studio, creative agency, or production environment
• Excellent verbal and written communication skills
• Proficient with Google Workspace, including basic spreadsheet skills

PERSONAL ATTTRIBUTES

• Warm, approachable and calm under pressure
• A people person, who thrives in a busy team environment
• Exceptional attention to detail and pride in doing things well
• A positive “can-do” energy that lifts those around them
• Understands how to handle sensitive information with discretion
• A mature, company first mindset