Account Director

ABOUT US

We are an independent, integrated creative agency of 15 years standing, with a dedicated focus on building credibility for brands - which means we help brands make - and deliver upon - meaningful promises.

We’re embarking upon an exciting year of growth and are on the lookout for new talent across Client Services, Strategy, Project Management, Creative, Design and Motion to join us in taking our work to new heights.

Our core permanent team of experts are turbo-boosted by our global community of talent and whether you’re looking for a freelance gig or a permanent role, you’ll have the joy of delivering projects and forming partnerships with our amazing clients including AXA, Adobe, Sky, Fidelity, Cancer Research UK and more.

If you’re honest, take pride in what you do, possess a positive energy and love being part of a team that values credibility over and above everything else, then we’d love to meet you.

THE OPPORTUNITY

We’re on the search for a self-starting, ambitious Account Director looking for their next big challenge. Working alongside our Client Partner, you will be joining our team of strategic & creative talent and will be focussed on the growth of some of our biggest clients and the delivery of their projects, all whilst ensuring we maintain and continue to level-up the client experience.

You will also play a supporting role to our new business activity, regularly pitching and presenting to brands to fuel new business growth.

RESPONSIBILITIES

• Live and breathe our agency values every day
• Building and developing senior relationships with key clients
• Ownership and successful execution of client growth strategies for a number of key accounts, including the delivery of regular progress reports
• Production of client forecasts and delivery of agency client targets
• Day-to-day lead key accounts ensuring immaculate standards of client experience
• Oversight, support and leadership of your team of Account Managers to ensure high standards of project delivery and account management are delivered across all live projects
• First escalation point for our wider Client Services team and clients
• Management and delegation of project work to a team of Account and Senior Account Managers
• Accurate scoping and costing of projects
• Ownership of the commercial aspects of projects and key client accounts, ensuring profitability through on time, on budget delivery
• Support and forward planning of projects alongside our resource function
• Relentless reporting on the impact of our work for our clients, enabling us to celebrate successes, learn from failures and create impactful case studies that generate new business opportunities

SKILLS & EXPERIENCES

• Direct experience as an Account Director for a minimum of 12 months in an integrated creative or digital agency
• Ability to quickly build solid partnerships and trust with clients & stakeholders by understanding and adding value to their brand(s), product(s), sector(s), audiences(s), challenges and objectives and ensuring that these are all front of mind within the agency teams
• Exceptional and proven account handling and project management skills across a wide range of clients, sectors and marketing challenges
• Ability to work in a fast-paced environment
• Direct experience of managing a team of AM’s / SAM’s, being able to balance the demands of project delivery and the equally important responsibility for their ongoing mentorship and professional development
• Comfortable operating in both a strategic and creative environment and ability to lead internal and client conversations in these spaces
• A proven track record of strategically growing profitable client accounts
• A history of successful digital and content-led projects delivered on time, on budget and with demonstrable positive client feedback
• A clear understanding of agency project process from Strategy through Creative to Production and strong brief and scope writing skills
• A commercial eye and the ability to identify and maximise opportunities for growth
• A highly organised multi-tasker with an impeccable attention to detail, excellent written English and numeracy skills
• Articulate, professional and personable with excellent time management

DIVERSITY, EQUALITY & INCLUSION

Nonsense are committed to creating a diverse environment, and an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

EVERYTHING ELSE

• Fully flexible working with office in Shoreditch for use if/when you would like
• Half day Friday’s all year round (with a goal to move to a 4 day week in 2022)
• Flexible working hours
• 25 days annual leave (plus 3 days between Christmas and New Year)
• Additional day off for birthday