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Creative Lead

Full Time
Job Posted
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Job Description

Who we are:

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?

We’ve already done big things since launching in the UK in 2020. In our first 24 months, we gained a huge 3 million customers. And just 14 months into our journey, we earned double-unicorn status – the fastest company in Europe to do so *bragging-not-bragging*

There are some exciting projects coming up and we’ve got big growth plans. Want to join us?

The role:

We are looking for a highly conceptual, strategically minded, hands-on Creative Lead to join our in-house team. Reporting to the Head of Creative and Design, our Lead will be at the forefront of everything creative at Zilch, setting the benchmark for ideas and execution, and inspiring others to do the same. We’ve been busy building a team that delivers great work across every creative discipline - motion, film, 3D, digital, print, copywriting. It is our Creative Lead’s responsibility to ensure we continue to push ourselves in all these areas.

Day to day responsibilities:

• Ideating and executing on creative work for brand and product marketing, campaigns and events, either on your own or part of a team.

• Be the key person pushing our creative output forward while ensuring everything is on brand and beautifully crafted to a high standard.

• Mentoring and managing more junior members of the team.

• Being proactive in finding the next opportunity to add value to the business through design.

• Working with Product Designers to ensure the brand’s look and feel is consistent across the app and marketing channels.

• Presenting ideas to key stakeholders and championing the design function within Zilch.

• Working with copywriters to maintain our tone of voice and ensure messaging is aligned perfectly with the creative idea.

• When necessary, deputise for the Head of Creative and Design to lead the team through projects and support requests from key stakeholders.

We’re looking for…

• Excellent organisational skills and up to date with the latest creative tools (Adobe CC, Figma, Keynote).

• Comfortable reviewing copy as well as writing your own to help formulate ideas.

• Understands tone of voice and how it adds brand value.

• Questioning the status quo and believing there is always a way we can improve.

• A passion for all forms of design and a keen eye on the latest innovations within these fields including AI, 3D, AR/VR, motion, UX/UI.

• An understanding of the creative process, whether that’s print, digital, copy, motion and beyond.

• Enjoys working in a fast-paced and ever-changing environment.

• Experience working both in-house and within an agency.

• You will be working in a similar role, e.g. Creative Lead, Design Lead, Design Director, Deputy Head of Design.


Compensation & Savings

• Pension scheme - 5% employee contribution and 3% employer contribution

• Death in Service scheme - 3x your annual basic salary to nominated beneficiaries

• Income Protection - up to 75% of annual basic salary to cover long term injury or illness

Health & Wellbeing

• Private Medical Insurance including;

• GP consultations (video, telephone or face-to-face)

• Prescribed medication

• In-patient, day-patient and out-patient care

• Mental health support

• Optical, dental & audiological cover

• Physiotherapy

• Advanced cancer cover

• Menopause support

• Employee Assistance Programme including

• Unlimited mental health sessions

• 24/7 remote GP & physiotherapy

• 24/7 helpline for emotional & practical support

• Savings & discounts on everyday shopping

• 1:1 personalised wellbeing consultations

• Gym membership discounts

Family Friendly Policies

• Enhanced maternity pay

• Enhanced paternity pay

• Enhanced adoption pay

Zilch App Rewards

• 5% cashback in Zilch rewards on purchases through the app

• £200 Zilch rewards bonus for WFH set up

Learning & Development

• Professional Qualifications

• Professional Memberships

• Learning Suite for e-courses

• Internal Training Programmes

• FCA & Regulatory training

Workplace Perks

• Hybrid Working 3 days in office

• Casual dress code

• Work related social events

• Free fruit, snacks, and refreshments in the office