Midweight Experience Designer (UX)

Location
London
Salary
£35,000 – £45,000
Level
Junior, Midweight
Type
Full Time
Job Posted
Applications Close
Links

Job Description

We’re looking for a talented and conscientious mid-level Experience Designer to join our growing XD department; regarded for its high-craft, deeply considered and varied work for some of the world’s leading brands.

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With ideally 2-5 years professional experience under your belt, you’ll be passionate about developing a career within a fast-paced, creative digital studio. As our Experience Designer, you’ll play a key role in crafting best-in-class digital experiences, from integrated campaigns rooted in cultural moments, to digital products within the e-commerce space, and conceptual innovation work that moves the needle on how technologies are perceived and used by communities.

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CH.S is a highly multidisciplinary and collaborative studio, allowing everyone to flex their talents and work on a broad range of briefs. As such, you’ll be able to demonstrate a well-rounded skill set across a variety of projects to evidence your analytical as well as creative thinking to solve human-centred problems. A good idea only becomes one when communicated well, and so demonstrating an ability to deliver solutions clearly and pragmatically in a variety of different conditions will be of high interest in any candidates interviewed.

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For this role, we’re looking for a UX designer who values and develops experiences beyond the functional journey – how things look and how they feel, what we say, the way we say it, and how anything we create resonates culturally and lands with strategic purpose. This level of thinking is incredibly important to any experience designer that represents the studio – someone who sweats the details and reasoning behind everything they, we, and the brands we represent do.

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You’ll be strategically minded with a good commercial awareness to ensure our clients’ needs and requirements are central to the end-goal, whilst being a true advocate for those who experience what we create – it’s a given that planning seamless journeys and experiences that achieve both customer and business value are what you’re about. You’ll have a flair for bringing coherence and clarity to complex or unstructured information and a passion to transform it into insightful user requirements and end-user experiences.

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As a key player on all projects you work on, you’ll thrive in a collaborative environment and possess excellent communication skills to justify design decisions, present complex concepts with clarity and align the team under a single vision, coupled with an ability to listen and receive feedback, iterate and pursue the best output possible. As well as a sharp eye for detail, and a meticulous approach to documentation, you’ll bring creative flair and an enthusiasm that will be evident in your work. We’re not just looking for years of experience and ability to do the job, we’re searching for a great attitude, and a willingness to apply best practice whilst learning new ways of doing things.

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As well as bringing a depth of thinking to the role, you’ll be a strong storyteller with a proficient writing ability. Taking inputs from clients, planning and creative teams, you’ll understand the importance of both functional and emotional storytelling and the role it plays at various points in the user journey from awareness through to conversion. We have a clear point of view on everything we create, so we don’t use Lorem Ipsum – others reading your work will understand exactly what you’re trying to do and communicate. Although you won’t be responsible for writing final consumer-facing copy, you will be able to translate these relevant inputs into a coherent digital narrative that plays out across multiple cross-medium touchpoints.

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As a mid-weight Experience Designer in our small team, you’ll have plenty of opportunities to work autonomously and take ownership of projects from end-to-end, but also be part of a nurturing environment with people keen to help you up-skill and progress in your role. As well as bringing solid experience to the role and an enthusiasm to take on responsibility, you’ll have many opportunities for growth and learning through collaboration, exposure to different projects, involvement in new business, mentorship and training opportunities.

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CH.S is a fast-paced, high output creative environment with an amazing team and a high level of craft and creative expectation. We do a lot, we do it fast, but we have fun doing it. We push boundaries, challenge briefs, work with amazing teams to create beautiful work, and we truly care about what we do.

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SELECTED CLIENTS

We’re lucky enough to work with a broad range of inspiring brands in varying sectors including adidas, Stella McCartney, Farfetch, Prada, Polaroid Originals and Diageo.

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RESPONSIBILITIES

  • Distil and question initial project inputs to gain clarity around the jobs to be done.
  • Interpret any relevant inputs to truly understand user behaviour and draw insights into your work.
  • Contribute to and lead workshops when necessary.
  • Be familiar with various research techniques and know when and how to apply them.
  • Profile user types from consumer research / insights to create personas and archetypes (or ability to rationalise in your head in situations where this luxury isn’t afforded).
  • Create coherent user journeys that focus on the needs of the consumer and maximise opportunity for the brand.
  • Be an expert storyteller that can plan and execute campaign journeys within Global platforms (where architecture and UI is already well defined, but how we communicate isn’t).
  • Document project requirements as user stories to create design blueprints that translate into intuitive user interfaces, interactions and content plans.
  • Work with planners, strategists, creatives and designers to create well-informed solutions that can be unexpected and beautiful.
  • Interpret content plans or create them, depending on the needs of the project.
  • Produce considered IA that feels intuitive to the end user.
  • Create crystal clear wireframes and functional specifications that communicate impeccable UI solutions, as well as carefully considered content hierarchies and narratives both in page and across the user journey.
  • Write considered placeholder UX copy that communicates key talking points and calls to action with clarity and use that to provide copywriters with a clear brief.
  • Create low or high-fidelity prototypes to communicate nuanced interactions or to aid sell-in of new ideas and concepts.
  • Be a keynote wizard. Build presentations and deliver a high-standard of deck / toolkit.
  • Be detail oriented and take ownership of the holistic user experience, ensuring internal teams are fully aligned on the requirements, deliverables and expectations throughout.
  • Be an excellent strategic digital partner to our clients. Communicate and champion user-centred design thinking and technical execution to clients throughout each project.
  • Have fun, create beautiful work, and make a difference.

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EXPERTISE

  • Can demonstrate value added end-to-end throughout the design process.
  • Ability to work across 2-3 projects simultaneously, and be able to prioritise efficiently alongside project management to ensure the deadlines are met whilst delivering the high standards of the agency.
  • Specialist in digital-led campaigns and experiences, but have a firm grasp of cross-platform, multi-channel executions from digital, editorial and retail to OOH and experiential in your digital strategies.
  • Comfortable presenting work and ideas in a clear and concise way, to both internal teams and clients.
  • Methodical and accurate, and be able to adapt quickly in a fast-paced environment where new inputs or direction can affect the ongoing solution.
  • Exceptional information presentation, both visual and written.
  • Ability to work within the constraints of established design systems and platforms, as well as being passionate about creating intuitive design patterns.
  • An expert with all the regular design tools, such as Adobe XD, Figma, Sketch and Keynote.
  • Be familiar with prototyping software such as Principle, or animation software like AE (nice to have).

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QUALITIES & CHARACTERISTICS

  • A confident self-starter and a highly motivated individual with a strong work ethic, willing to regularly go that extra mile to ensure we always deliver for our team and our clients.
  • Understands the big picture and will always balance the needs of our people with the needs of the business.
  • Strong attention to detail and ability to balance multiple workstreams, tasks, and deliverables.
  • Ability to remain calm under pressure and bring clarity to fast-paced and at times fluid projects.
  • An aspiring leader who assumes responsibility and enjoys being accountable for their work - proactive and hands-on.
  • Proven ability to creatively solve problems through negotiation, tact and diplomacy.
  • An open-minded but critical thinker who is able to see opportunities as well as weigh their potential risks and rewards.
  • Highly collaborative and transparent. You're not a sole contributor, but rather someone who will work with the team, where sharing knowledge and experience is second nature in order to grow together.
  • You are never afraid to speak your mind, and are exceptionally clear when you do. You’re empathetic and will ensure that your comments are always fair, considered and respectful.
  • You will bring energy, passion and optimism to your role and will ensure that you and those around you are motivated and enjoy working together.

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IDEAL CANDIDATES SHOULD HAVE...

  • Around 2 years professional UX design experience, designing digital products or content, but we're open to less if the candidate has proven interest and capabilities.
  • Experience designing and implementing integrated campaigns such as product launches (we like storytellers that can guide consumers through an experience).
  • Experience working at a mid-weight level in a similar creatively-focussed environment.
  • Experience in side-by-side collaboration with multi-disciplinary teams, such as designers, creatives, copywriters, editors and project managers.
  • A portfolio demonstrating thoughtful problem-solving skills. Walk us through your design process, including the problem you were trying to solve and the research and sketches that brought you to your final design solution. A mix of campaigns and product experience will be important.
  • Fluency in English (both written and spoken) with strong copywriting skills and impeccable grammar.

How to apply

Apply though our site - https://openings.clubhouse.studio/

Job ID #2431218341