Front of House / PA - Maternity Cover

The Front of House / Office Manager / PA role is the heartbeat of this agency. With exceptional attention to detail and a pro-active attitude, you will be integral in fostering an experiential culture, welcoming and energetic environment for the team and its clients through exceptional client care, efficient day-to-day running of the office and being a cheerleader for our employees.

For this maternity cover, we are looking for a positive and organised individual to manage front of house and office facilities along with administrative support for some of the executive team and essential team support in organising/diary coordination for creative reviews and account management.

PA responsibilities

• Acting as right hand to our EA/HR Manager so confidentiality and being perceptive, anticipatory, and nimble are of the utmost importance

• Managing Head of Account Management and Managing Director's calendars and syncing with rest of executive team

• Completing timesheets

• Ensuring expense reports are up to date and carrying out many ad hoc requests

• Supporting account management teams on key accounts with meeting requests and calendar management

Office Manager responsibilities

• Reviewing current health & safety practices - comply with fire safety standards, complete appropriate checks for training and administer any plans in case of emergency

• Implementing and monitoring COVID-19 rules and guidance while working from the office

• Monthly calls with building management and tenants

• Liaising with office vendors (cleaners, HVAC, etc) to carry out appropriate quarterly or annual checks and cleaning schedules

• Working with building management on any refurbs or changes to the office

• Overseeing everyday maintenance, working closely with finance to sign off on various invoices

Front of House responsibilities

• Managing phone lines, meeting room reservations, client and staff catering, general office supplies and team events/perks

• Acting as a liaison between employees and IT, acquiring tech for employees, managing mobile phone account and recording assets

• Credit card reconciliation for company card

• Instrumental to the morale of employees and will be positive, energetic and proactive, giving a lasting positive impression for clients and new starters by celebrating birthdays, work milestones, fun holidays, researching and executing positive health initiatives, theme days, etc.

About BMB

We’re a full-service creative and strategy agency currently based in the shadow of the Tate Modern. At BMB we believe in the power of creative empathy and ‘talking up’ to an audience. We do this by seeking out and speaking to the deep and human needs that bind people to brands. It starts with a common agency disposition, a curiosity around human behaviours, psychology, and possibility. Our goal is to turn this curiosity into ideas that humanise brands, making them more charismatic, distinctive and likeable. Our mantra is that, whatever the sector, no matter what changes technology has made to the context of companies and audiences, ‘the most human brand wins’.