Studio Assistant

Benefits

+ Private Health Care (after 3-month probation period)

+ 25 days paid leave + National Holidays

+ Additional (discretionary) Christmas Break

+ Free breakfast Mondays and fresh fruit

+ Christmas & Summer parties / Art Trips / Optional Socials

Hotel Creative

Hotel is a world-renowned creative studio based in Soho, London. We are known for creating artful and deeply engaging retail and experiences for global sports and fashion brands, but our offering extends to creative strategy, product and campaign conception, multi-media art direction and interior design.

Role Overview

Working into the Studio Operations Manager, the Studio Assistant is a core pillar of Hotel’s new Operations team and will provide a range of Operations and People Services support to the business. They are responsible for ensuring that the studio and employees have everything in place to run effectively and smoothly.

A combination of studio administration, people services and project related duties - from front-of-house, recruitment support to proactively assisting with errands, research and creative production, the Studio Assistant plays a vital role in the day to day running of the studio.

Personal Specification

You will be highly motivated and organised with a can-do attitude and a proactive outlook; you will be demonstrably comfortable working in a fast-paced design studio that prioritises creative excellence whilst servicing demanding clients.

Possessing strong interpersonal skills and capable of interacting confidently with key stakeholders across the functions of the business, from pure creative to client services and leadership. You will thrive in a vocal and collaborative environment.

Core Responsibilities

Studio

Studio Operations:

+ Telephone – answering all calls professionally, screening sales reps and relaying messages immediately.

+ Front of house — meet and greet guests to studio, provide refreshments for all meetings.

+ Studio presentation — ensure the studio is neat, tidy and presentable, liaising with the cleaning team where necessary.

+ Utilities – liaise with utilities, alarm, phone / internet providers, cleaners as necessary.

+ Building Management – liaise with landlord’s Building Management team to ensure a smooth-running work environment, which adheres to working practice guidelines.

+ Studio supplies — ensure we are adequately stocked for stationery, sanitary and kitchen supplies always.

+ Director / Senior Management team — efficiently assist on tasks as directed, communicating regular updates.

+ Travel – book hotels, flights, trains and taxis for team members.

+ Post & couriers — dispatch items and distribute incoming deliveries.

+ Assist Finance Manager by logging receipts and being a beacon for organisation.

People Services

+ Assist the Studio Operations Manager with permanent recruitment

+ Support booking in new talent for freelance and permanent interviews

+ Keeping the freelance roster up to date with the latest candidate information

Project Support

+ Assist Project Managers (PM’s) — running errands, researching, purchasing props etc

+ Project logistics — book couriers

+ Travel – book hotels, flights, trains and taxis for team members

+ Finance - Log project purchases / expenses into the project budget and logged to job no., to be approved in advance by PM

+ Ad-hoc requests — From importing obscure fizzy drinks to sourcing taxidermy peacocks, we do some weird stuff (in the name of art)

Essential Requirements

+ Good grasp of standard Office software including Excel

+ Professional approach, highly organized and able to prioritise tasks

+ Can do attitude — a doer, prepared to roll sleeves and get stuck in

+ Confident & articulate — must have excellent written and verbal communication skills

+ Excellent timekeeping, reliable and trustworthy

+ Presentable – an ambassador for Hotel Creative

+ UK based with indefinite leave to remain

+ Comfortable working in a studio environment 5 days a week. This is strictly an in-studio role. Hybrid working is not an option.

Advantageous

+ Passion for creative culture and design

+ Work Experience in a creative agency

+ Basic level Adobe Creative Suite / Keynote