Account Director

We are looking for a motivated Account Director to join our mighty team of account directors, creative producers, designers, writers, strategists, and developers – someone driven and imaginative, who will thrive on our shared values of collaboration, empathy, and optimism. Take a look at our website to get a feel for the type of work we create.

London-based, we work with ambitious brands and world-class organisations, such as The British Library, Royal College of Art and Reuters. Through a close-knit and supportive workforce, we are continually learning, making and delivering answers with an inventive and straightforward approach to problem-solving.

Our studio thrives on a blend of different experiences, backgrounds and ages – new ideas, perspectives and personalities are really important to us. If you have an interest in how brands and campaigns projects are brought to life in a client-facing studio environment, and are looking to be part of a committed team, we’d love to hear from you.

The role

With this role you will lead client relationships and strategies, as part of a team that encourages collaboration and a proactive approach to problem solving. You will work with our Client Management and Design Teams to ensure you clients’ goals are met, whilst maintaining an ambitious creative vision. The role includes;

• Maintaining strong and influential relationships with our clients
• Understanding and interpreting key client goals
• Leading client growth strategies
• Producing and delivering formal client presentations
• Ensuring a full understanding of our client sectors, and developing informed perspectives on competitor and market trends
• Continuously improving on existing strategies to ensure maximum ROI for our clients

Day-to-day you will:

• Take clear and specified briefs from clients and to ensure these are professionally responded to
• Nurture client relationships and partnerships
• Work with the Design Team to build understanding of client needs and act as the client ‘voice’ within the studio
• Play a lead role in the making of strategic decisions and creation of project scopes
• Manage budgets and quality control

As an Account Director you will work closely with our Producers on the project management and delivery of projects for your assigned clients.

What we ask of you

On a professional level:

• Three+ years of professional experience
• Excellent communication and organisational skills
• Evidence of interest and experience in running creative projects
• To be happy taking the lead on projects, working both independently and as part of a team
• To be comfortable working in Google Workspace
• (knowledge of the Adobe Creative Suite would be a bonus)

On a personal level:

• A positive, proactive attitude with an appetite for learning
• To bring your ideas, opinions and thoughts to the table
• Transparency, honesty, and most importantly, a sense of humour

What we offer

• 25 days holiday per year (growing to 28)
• A contributory pension scheme
• Private healthcare
• Spill mental health support
• Paid development opportunities (courses, workshops etc.)
• Studio trips and away days
• Flexible working arrangements with a balance of working from home and in studio
• Gym membership
• Cycle-to-work and tech loans
• Enhanced parental and sick pay