Job Description
A skilful dreamer, designer, and doer - you’ll work across major brand activations and experiential events for high-profile clients.
We’re looking for a playful creative who has a strong conceptual mind. Someone who can translate an idea into a brand experience through set build, lighting, food and drink, and styling elements. You’ll lead on projects from concept to install and support the team across large scale activations.
You’ll play an active and collaborative part in contributing to the company’s creative output. Working with producers, graphic designers, and suppliers to deliver work that goes beyond the expected and experiences that stop people in their tracks.
We’re looking for passion, energy, and a strong creative eye – a creative who is excited to push their skillset and grow with us as a business.
ABOUT US
We are a culturally connected, experience agency with Heaps of creative energy and Stacks of strategic thinking and production expertise.
We’re not afraid to be bold. We fuse big ideas, cultural insight, and a playful approach to design experiences that mould what's next.
We do not believe in “one size fits all.” Instead, we come at every brief with a fresh perspective, underpinned by a deep understanding of trends and consumer behaviour. This ensures our solutions are authentic and land ROI, legacy, and fame.
We don’t just create—we collaborate. Our house-style is grounded in long-term partnerships, where we co-create with our clients, taking on their challenges and delivering seamless experiences that resonate.
We work with commercial brands to produce moments which crescendo their marketing calendars. We love what we do, and that passion shows right through the design process and into all physical touchpoints. We join the dots between an array of talented people to create immersive experiences—whether that’s a brand trip, a VIP party, or an all-singing, all-dancing store launch!
Our clients include big names such as Nike, Estée Lauder, Longchamp, and Selfridges.
Heaps + Stacks is an equal opportunity employer, committed to creating a diverse and inclusive environment, where all applicants will receive equal consideration regardless of race, ethnicity, religion, gender, sexual orientation, age, or disabilities.
At the core of our agency are our guiding values:
Imagination - We think beyond the ordinary, inspiring each other to dream big and challenge the status quo.
Joy - We understand that play and wonder are powerful tools for creating authentic emotional connections with today’s audiences.
Energy - Shooting for the moon - we thrive in the moment where big ideas are realised. We push the boundaries in search of innovation.
Care - We are thoughtful stewards of the brands we partner with, fostering kindness within our team and taking a mindful approach to every project we undertake.
WHO YOU'LL BE WORKING WITH:
Internal
Lead Creative (line manager) – you’ll work closely with them and report to them on day-to-day successes, developments as well as any challenges along the way.
Producers – you’ll will work in tandem with the producers to deliver projects
Graphic designers – you’ll work closely with them to realise ideas and brief in graphic elements
External
Suppliers such as florists, set build, lighting, tech, stylists etc.
WHATS EXPECTED:
Conceptualisation, Innovation & Development
Contributing to brainstorming and execution of original and distinctive ideas and concepts.
Using innovation and trends to make projects relevant to the now.
Supporting research of partners that can bring future creative expressions to life (artists, entertainers, stylists, makers, florists etc).
Contributing to new business tenders and to successfully deliver creative pitches.
To push concepts which are sustainable and recyclable and minimise waste.
Ability to convey a concept clearly and accurately using visual representations and mood boards.
Proficient copywriting in decks, leading clients through ideas and concepts in a way that is clear and enticing!
Some knowledge of materials and processes, identifying the right solutions for the problems.
Identifying and adapting to the stylistic identity of brands (emulating their look and feel.)
Presenting finalised ideas and concepts to clients and/or the wider team.
Able to suggest, design and specify designs which are in budget and the right solution (logistical constraints)
Technical Skills
Creating scaled elevations and floorplans (when required).
Ability to Create 2D / 3D design assets such as visuals and renders, to support the wider team.
Realisation
Collaborating with Producers and production team, advising on all creative elements, offering knowledge to help steer the team towards the vision (what will or won’t work, set dressing lists, graphics registers!).
Able to build comprehensive and realistic dressing lists tailored to the creative vision, budget, and venue
Sourcing within budget — finding smart, high-impact solutions that don't compromise on aesthetic
Able to collaborate with suppliers to ensure the highest quality output
Gather, prep and pack styling items ready for the live event
On-site styling where needed UK and overseas. Sometimes working weekends and evenings are required.
Team Work, Management & Constant Elevation
Leading and inspiring any Jr team, giving support on basic project management, deck writing and advice on timelines etc.
Collating notes for team catch ups, progress reviews, probation meetings (for direct reporting jr team).
Support the leadership team in the day to day running of the agency via feeding back on what would aid the team’s success or ways in which the company can ‘tighten up’ to make sure we continue to become more time and cost effective, whilst also maximising creative output.
Client Excellence
Client relationship management – Building, maintaining and developing strong relationships, managing expectations with client contacts so that they always want to come back to us!
Recording & Reflection
Responsible for recording all jobs on camera, arranging our own coverage if the client won’t do so! And giving creative direction as to how images should look, shot list, and styling ops.
Post event evaluation from creative POV – working out where we can do better next time and collating reports where needed.
Responsible for accurately tracking all creative-related spend across projects, ensuring receipts, invoices and expense records are correctly filed, and uploaded in line with internal processes.
Proactively updates the Producer or Project Lead on spend status throughout the project lifecycle, flagging any potential overspend early and suggesting creative cost-saving alternatives where needed
Admin
Maintain a tidy, clean office environment and support with marketing contributions and financial administration as required.
Approach to work
Critic own work and welcome constructive criticism from others
Be flexible and excited for company change and growth
Have a collaborative approach to work
Communicate in a clear, positive, and constructive manner
Bring optimism to your day-to-day tasks
Actively engage in company culture
EXPERIENCE:
To be considered for this position we are looking for people with a minimum of 3 years’ experience working within a creative, event or experiential agency. You must have a degree within the creative arts.
SKILLS:
Proficient in Adobe Suite, Powerpoint and Excel
Sketch-up or any other 3D skills are a bonus
SALARY & TIME COMMITMENT
This role is predominantly office based (we imagine at least 2/3rds of your time would be in the office) and we are ideally looking for someone to work full time.
Please note we review salary regularly to make sure the team moves in line with the business as well as their individual efforts!
WORKING WITH US:
To enjoy your role and to succeed here, you need to be able to work at a fast pace and love a busy, ever-changing environment. The industry is non-stop and our goals as a company are big – which we love! Change is a certainty – you’ll need to be comfortable and happy to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re a passionate, agile and creative team.