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Senior Designer (Fixed Term Contract)

Fixed Term
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Job Description

Who we are:

Zilch, the world’s first Commerce Card, is a UK-headquartered payments technology company, known for creating the Googlisation of Payments. Our mission is to create the best and most empowering way to pay, for anything, anywhere our customers want to spend. Using Zilch’s virtual Mastercard that sits in a customer’s digital wallet, Zilch combines the best of debit, credit and savings. Meaning our customers can either earn rewards on debit payments in the form of instant cashback (‘Pay in 1’) or spread interest-free repayments over six weeks (‘Pay in 4’), bringing them financial choice and maturing their credit profiles.

This is uniquely made possible by the proprietary Ad-Subsidised Payment Network (ASPN) that Zilch has built, which in cookieless world enables merchants around the world to connect directly with the millions of Zilch customers they otherwise couldn’t reach and offer them savings, deals and discounts.

By vertically integrating with consumers, rather than with merchants, Zilch allows customers to pay using either reward-earning debit or interest-free credit, both online and in-store, anywhere Mastercard is accepted. To ensure we are helping our customers to manage their cash flow responsibly when they make credit payments, we set dynamic borrowing limits using best-in-market data from leading credit reference agencies, open banking technology and behavioural data analysis. Together these generate a real-time, comprehensive, 360-degree view of a customer’s affordability profile, allowing us to set personalised borrowing limits accordingly. To further bolster our customer safeguards, we are fully regulated by the Financial Conduct Authority, having obtained a consumer credit license prior to our launch.

Since launching as an FCA regulated business in the UK in September 2020 and in the US in May 2022, Zilch has amassed over 3 million customers in 24 months and turned gross profitable – years faster than other well-known fintechs. In that time, we have provided our customers with over £80 million in aggregate rewards and savings on fees and interest. Zilch is Europe’s fastest-ever company to go from Series A to double-unicorn status, in just 14 months, after raising capital at a $2bn valuation in November 2021 and maintaining that valuation in a subsequent equity funding round in Summer 2022.

We're looking for

A highly conceptual and experienced Senior Designer to join our in-house creative team on a 1-year Fixed Term Contract basis. As our Senior Designer you will play a vital role in the consistency and development of our brand look and feel across all our channels as well as championing our design function internally. Reporting to the Head of Creative and Design, you will be responsible for leading our creative output and mentoring the other creatives within the team. This role requires someone who is strong at ideating and running campaigns, but also just as comfortable crafting a beautiful piece of design for a social post. As the Senior Designer, you are the benchmark for creativity and polish. Together with the Head of Creative and Design, it’s your role to instil this level of craft on the designers, giving them a comfortable place to push creativity while still retaining the brand look and feel.

Day to day responsibilities include

Be the key person pushing our creative output forward while ensuring everything is on brand and beautifully crafted to a high standard.

Mentoring the team, providing technical support and feedback.

Ideating for campaigns, either on your own or part of a team and seeing the projects through to completion.

Being proactive in finding the next opportunity to add value to the business through design.

Working with Product Designers to ensure the brand’s look and feel is consistent within our app.

Presenting ideas to key stakeholders and championing the design function within Zilch.

Ideating and designing for a variety of creative outputs including film, websites, digital advertising, print advertising, social media and internal comms.

Key requirements

Excellent organisational skills and up to date with the latest creative tools (Adobe CC, Figma, keynote, pages, Cinema 4D is a bonus).

Questioning the status quo and believing there is always a way we can improve.

A passion for all forms of design and a keen eye on the latest innovations within these fields

including 3D, AR/VR, motion, UX/UI.

An understanding of the creative process, whether that’s print, digital, copy, motion and beyond.

Experience ideating and designing campaigns.

Comfortable reviewing copy as well as writing your own to help formulate ideas.

Enjoys working in a fast-paced and ever-changing environment.

Experience working both in-house and within an agency. Within a tech company is a bonus.


Income protection - long term injury or illness the company will pay 75% of your base salary for up to 5 years

Pension scheme, 5% employee contribution and 3% employer contribution

26 days holiday

Family friendly policy

Maternity - 6 months full pay and return to work bonus

Paternity - 6 weeks full pay

Enhanced Shared Parental Leave Pay and return to work bonus

Enhanced Adoption Pay and return to work bonus

Death in Service - 3x your annual basic salary up to £550k - complete expression of wish form

Private medical insurance

Specialist referrals

Counselling / Talking Therapy / CBT



Physiotherapy / osteopathy

Cancer cover

Virtual Doctor Online - online GP appointments within 2 hours

Gym membership discounts

£200 joining bonus for WFH set up on Zilch app

Learning & Development - company support for professional qualifications and learning development

Employee assistance programme

Legal advice

Financial advice (including mortgage advice)

Childcare support

Relocation advice

Lifework perks - online cash back at over 1200 brands, cinema discounts, digital gift cards

Hybrid working

Casual dress code

Work related social events

Free fruit, snacks, and refreshments in the office (and in office barista)

Opportunities to work from overseas offices

Office breakout zone, including table tennis, pool, and comfortable seating