Job Description
A skilful dreamer, designer, and doer – you’ll work across major brand activations and experiential events for high-profile clients.
We’re looking for a playful graphic designer with a strong conceptual mind, solid art direction, typography, layout and print knowledge. You’ll lead the graphics touchpoints on projects from concept to install and support on large scale activations.
You’ll play an active and collaborative part in contributing to the company’s creative output. Working with producers, creatives, and suppliers to deliver work that goes beyond the expected and experiences that stops people in their tracks.
We’re looking for passion, energy, and a sharp design eye – a graphic designer who is excited to push their skillset and grow within a thriving business.
ABOUT US
We are a culturally connected, experience agency with Heaps of creative energy and Stacks of strategic thinking and production expertise.
We’re not afraid to be bold. We fuse big ideas, cultural insight, and a playful approach to design experiences that mould what’s next.
We do not believe in “one size fits all.” Instead, we come at every brief with a fresh perspective, underpinned by a deep understanding of trends and consumer behaviour. This ensures our solutions are authentic and land ROI, legacy, and fame.
We don’t just create—we collaborate. Our house-style is grounded in long-term partnerships, where we co-create with our clients, taking on their challenges and delivering seamless experiences that resonate.
We work with commercial brands to produce moments which crescendo their marketing calendars. We love what we do, and that passion shows right through the design process and into all physical touchpoints. We join the dots between an array of talented people to create immersive experiences—whether that’s a brand trip, a VIP party, or an all-singing, all-dancing store launch!
Our clients include big names such as Nike, Estée Lauder, Longchamp, and Selfridges.
Heaps + Stacks is an equal opportunity employer, committed to creating a diverse and inclusive environment, where all applicants will receive equal consideration regardless of race, ethnicity, religion, gender, sexual orientation, age, or disabilities.
At the core of our agency are our guiding values:
Imagination – We think beyond the ordinary, inspiring each other to dream big and challenge the status quo.
Joy – We understand that play and wonder are powerful tools for creating authentic emotional connections with today’s audiences.
Energy – Shooting for the moon – we thrive in the moment where big ideas are realised. We push the boundaries in search of innovation.
Care – We are thoughtful stewards of the brands we partner with, fostering kindness within our team and taking a mindful approach to every project we undertake.
WHO YOU’LL BE WORKING WITH
Internal
Design Director (line manager) – you’ll work closely with them and report to them on day-to-day successes, developments, as well as any challenges along the way.
Producers – you’ll work in tandem with the producers to deliver projects.
Creatives – you’ll work closely with them to realise ideas.
External suppliers such as printers and graphic installers.
WHAT’S EXPECTED
External Output
Able to use supplied brand assets and follow guidelines accurately ensuring the output is reflective of the brand
Dream up original and distinctive event brand identities that are relevant to the brand
Able to translate the brand identities across a suite of assets consistently
Able to answer a brief accurately
Contribute to team thought showers
Regularly bringing fresh ideas and trends to the table
Contribute to pitch decks and the creation of pitch presents
Confident at creating design decks. Conveying a concept and designs clearly and accurately in using mood boards, mock-ups and engaging copywriting
Solid client communication – able to convey ideas and collaborate with clients to get the best result
Have a good knowledge of materials and print processes and keen to lean more
Happy to play and experiment with designs to get to the best solution
Create schemes that are sustainable and consider the complete life cycle of all items
Able to suggest, design and specify items which are in budget and the right solution (logistical constraints)
Manage graphic spend for projects and delivering within an allocated budget.
Able to produce accurate artwork and print ready files
Able to create accurate print specifications
Keep all files organised and named correctly
Able to collaborate with suppliers to ensure the highest quality output
Gather, prep and pack graphic items ready for the live event
Getting hands on and helping craft/ vinyl/ test print in the office
Guide graphic installers onsite
On-site event delivery – UK and overseas. Sometimes working weekends and evening as required Internal
Regularly share current trends and cultural insights
Contribute on company processes so that we are always levelling up
Accurately update timesheets
Use asana across all jobs
Making sure all finance processes are followed to a T
Able to follow H+S brand guidelines accurately Marketing
Update company credentials and presentations
Develop and design graphic assets for internal activations
Update H+S website with new case studies
Create graphic assets to be used across marketing platforms
Making sure all projects are wrapped properly and marketing content is captured and shared
Approach to work
Critic own work and welcome constructive criticism from others
Be flexible and excited for company change and growth
Have a collaborative approach to work
Communicate in a clear, positive, and constructive manner
Bring optimism to your day-to-day tasks
Actively engage in company culture
EXPERIENCE
To be considered for this position we are looking for people with a minimum of 3 years’ experience working within a design, event, or experiential agency and have a BA in Graphic Design.
SKILLS:
Proficient in Adobe Suite
Able to use Microsoft PowerPoint and Excel Able to use Google slides and sheets
SALARY & TIME COMMITMENT
This role is predominantly office based (we imagine at least 3 days of your time would be in the office) and we are ideally looking for someone to work full time.
Please note we review salary regularly to make sure the team moves in line with the business as well as their individual efforts!
WORKING WITH US
To enjoy your role and to succeed here, you need to be able to work at a fast pace and love a busy, ever-changing environment. The industry is non-stop and our goals as a company are big – which we love! Change is a certainty – you’ll need to be comfortable and happy to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re a passionate, agile and creative team
WHY JOIN US?
Collaboration – As pretty much all of our projects include site visits, handling of physical items, deliveries and face to face brainstorms, we recommend 2-3 days in the office per week for collaboration, to get the best results. Tuesdays are days we ask people to come in, and we’ve realised that 2-3 days per week in the office is the average that people come in and that works well.
Flexi Working Times– The team can work their 7.5 hours with a start and finish that suits them. This is completely up to the teammate to decide on their own accord, but of course altered working hours must not disrupt the wider team or the paying client.
Meeting Free Fridays – This is to give the team time to wrap up their work as well as a good amount of time, uninterrupted, to get stuck into deep work.
Training – We are proud to offer training to all teammates including group training days with varying themes and topics, as well as offering teammates further training to upskill for the maximum value of
£500 per year.
Duvet Days – Our team have 2 duvet days per year. A duvet day can be taken whenever a teammate needs a day off at random and they haven’t already requested annual leave. Maybe they have just woken up and feel like they need to be alone or they are super tired and just want to curl up on the sofa. These days are for the team member.
Volunteering Day – We offer teammates up to 2 days per year of volunteering on company time – which is up to the teammate to use how they wish.
Holiday – We offer 28 days annual leave per year. With 3 days of this holiday entitlement to cover the period of the Company shutdown between Christmas and New Year. After a teammate has completed two years working at Heaps + Stacks, they are entitled to 1 day extra holiday per year for each additional year of service, capped at a maximum of 33 days holiday per year (excluding Bank Holiday and National Holidays).
After three years of service with Heaps + Stacks, team members are entitled to a one off, £1000 bonus.
After five years of service with Heaps + Stacks, we offer team members the opportunity to take a one month fully paid sabbatical.
Mobile Phone Allowance – Each month we will pay £20 towards the team members mobile phone bill. There’s nothing that they need to do; this will be added into their pay each month.
Maternity / Paternity – We will pay enhanced maternity/paternity/adoption pay if the team member meets the relevant criteria.
Expensed Gallery Trips – We offer each team member £25.00 to expense for a visit to a gallery or exhibition every month.
Good Egg – At the end of the month the team votes who has gone above and beyond that month, and whoever receives the most votes is rewarded with a Selfridges voucher.
Work Abroad – Up to one week per year to work aboard, as long as it doesn’t cause stress to the team! (Full T&Cs to be confirmed if successful).
You Move, We move – We want our team to feel settled. So, if they are moving house, they can book one van per year on us! (Full T&Cs to be confirmed if successful).
Quarterly Celebration – Every quarter, we will be celebrating our successes together as a team. This might be a team trip to the pub, or an arty or active activity! We have an in-house social committee that is dedicated to ensuring something fun and magical is planned for us all!
Bonus & Profit Share – We also offer a range of bonuses to employees including introduction, business performance and new business bonus. Full T&Cs will be given to all successful candidates.
H + S Library – Buy a book on the gold card (this can be audio or hard copy) for the value of up to £20. If it’s a hard copy, please bring it into the office once finished. We suggest buying 2nd hand (to save the world!). If it’s audio, don’t sign up for a subscription!
Cycle to Work – The cycle-to-work scheme allows teammates to obtain commuter bikes and cycling accessories through Heaps + Stacks, spreading the cost over 12 months and making savings through a tax break.
Health Care – Once the teammate has completed 1 year with us, they can access the healthcare policy provided by Bupa!
Eye Test – Get a free annual eye test (up to £25)! Visit any optician and claim the cost back on expenses—glasses not included.
RECOMMEND A FRIEND…
If this role isn’t quite right for you and you know someone who might be a good fit, all successful introductions that end in employment will benefit from an introduction bonus of £1000 for initial successful placement and £500 when they pass their probation.