Account Executive
Job Description
About the job
We are looking for an account executive to join our client services team. You will assist with the management of client accounts internally & externally and are involved in client liaison, drafting client paperwork and assisting the project team to ensure they meet the practical, deliverable and administrative requirements of the client’s brief.
About you
Depending on the project, you should expect to:
- Provide day-to-day project management support to one or more Associate Directors, Account Directors and Account Managers, across several projects concurrently
- Assist with costing, planning, budgeting, resourcing, monitoring of project delivery, record keeping and liaison with clients and suppliers
- Communicate with colleagues, third parties and clients effectively and professionally
- Seek and respond to client feedback and source design direction from Directors
- Assist with research, prepare for workshops, conduct user interviews, record findings
- Prepare project materials: minutes, spreadsheets, presentations, meeting materials, stimulus, mood boards etc.
- Ensure all projects are delivered in a timely and efficient fashion whilst maintaining creative excellence at all times
Who we'd like to find
Since 2004, we’ve grown from only four to over eighty by finding the right people – people that don’t only slot right in to our studio culture, but bring something incredible to it.
This role requires:
- Experience in a similar role and environment
- An understanding of the commercial design process
- Ambition to grow and learn on the job, taking on more responsibility
- Comfortable working independently on multiple projects, often with challenging deadlines
- Attention to detail, excellent written skills, multi tasking under pressure and a high level of computer literacy are essential
- Proven planning and time management skills
- Client/supplier liaison experience
- Experience of budgeting
- Interpersonal and communication skills
- Proactive and confident
Knowledge of:
- Microsoft Office
- Adobe Creative Suite
- Google Suite
- Smartsheets (preferred)
- Paprika (preferred)
- Salesforce (preferred)
You’ll stand out if, like us, you:
- Have a thirst for knowledge
- Are creative, optimistic and entrepreneurial
- Are driven to succeed, decisive and can dependably deliver
- Are collaborative, influential and respectful of values
What we offer
People mean the world to us. That includes looking after our own, with things like:
- Global clients and world-class work
- A competitive salary
- A strong bonus and benefits package, reflecting both company and personal performance
- Training, support and personal career development
- A generous company pension
- A unique, inspiring working environment filled with incredible, likeminded people