Project/Client manager

Want to join a team to help create work with purpose and impact, collaborate with leading brands, and see the results in cities across the world?

Based in SE1, DNCO is a branding agency specialising in place and culture. We believe in creating an environment where people feel challenged and stimulated — with great support. We’re currently looking for a client manager who is ambitious, eager to learn and brings great energy to the studio.

Project Manager: Primary responsibility

To provide support to the Client Directors and project teams on a day-to-day basis, delivering client projects on time, to a high-quality level and within budget

Key Responsibilities

Project Management

— To assist the Client Directors in ensuring the successful delivery of all client briefs within time & budget whilst delivering exceptional creative

— To manage the project process, including; creating timing plans, overseeing resource, proposal writing and internal design review/sign off

— To be proactive in their approach to the role, ensuring that they are actively contributing to the account and its growth

— Work closely with the design team to ensure projects are moving on whilst the account team are at client meetings

— Work to ensure the above by prioritising, delegating and managing time and ensuring that the account team are up to date on all aspects of the projects

Client Service

— To have a clear understanding of the client’s business, including competitors

— Continuously provide updated information regarding the status of work, always managing the team’s expectations

— Control information gathered about the client through accurate contact reporting, clear project documentation and instructions

Day-to-day tasks

— Status reports & timelines - keep project status reports & timelines up-to-date and circulate

— Meeting notes – assist writing contact reports after each meeting

— Resource tracking – to assist the team in the resourcing of designers, strategists and developers and plan future resource needs

— Artwork / Creative amends – relaying any client feedback, checking proofs and run-outs and supplying assets and images for artwork

— Invoicing – providing assistance to the account team in creation of invoices at the end of each month

About you

— Enthusiastic and positive in your approach to work

— A “can do” attitude and work hard alongside colleagues

— Self starting, be able to use initiative and take responsibility

— A real team player

— Passionate about design, places and culture

— Well organised and always busy

— A good eye for detail

— Punctual