Social Media Coordinator
Job Description
ABOUT US
Not Actual Size is a collective of creatives and strategists who build respect for brands. We are an independent, employee-owned B Corp, working in partnership with Global brands such as Dove, Sure/Rexona, and Roche.
Our services cover the creative spectrum – from truly social-first content creation to turning unseen insights into campaign ideas. We also never forget the beautiful basics and take pride in crafting product pages or lifestyle shots that truly resonate – for us, every detail matters. Our strategy team works closely with our creative team and client partners, providing data, insights and reporting to influence decisions and boost innovation.
Our approach to work and culture is based on Radical Respect. It is our rebellion against the noise of an ultra-connected world and it means we give obsessive attention to every quietly significant detail in order to boost relevance for our clients, people and society.
Our team has been continually growing and we’re looking for big thinkers, dot joiners and meaning makers to join us – we have big plans for the future and are looking for an ambitious and proactive Social Media Coordinator to join our Account Management team.
ABOUT THE ACCOUNT MANAGEMENT TEAM
The Account Management team leads client relationships and provides highly regarded strategic consultation. They manage projects and orchestrate delivery across mixed discipline teams (creative, strategy, production) ensuring all output is produced to the highest standard, delivering to best practice as well as the client brief. In essence, they are the glue that binds the client and agency partnership together.
The team are brand experts – they work with clients as partners, immersing themselves in their brand’s world to provide counsel. They have a solid understanding in all NAS service areas and the latest trends in brand communications in order to effectively guide and grow their accounts.
ABOUT YOU
As a Social Media Coordinator, you will support social content workstreams across client accounts. You will work with the internal team to build best in class brand social channels, delivering to clients with quality and speed. You are a social native, providing the account management team with up to date social media insights and recommendations to meet client needs. You assist in managing project activities, owning administrative tasks and ensuring deliverables meet client expectations and are completed on time. You will start to gain knowledge and experience across a range of accounts and workstreams in order to support projects effectively and drive towards our collective goal - build respect for our clients, and for our agency.
You are a Social Media Coordinator who can:
- Manage and deliver detailed content calendars
- Collaborate across across teams to collate information for social content planning
- Own content publishing, ensuring brand posts are scheduled/published accurately and on time
- Identify insights and contribute to social performance analysis and reporting
- Spot and respond to social trends with brand relevant ideas
- Forge genuine relationships with clients based on mutual respect and trust
- Maintain clear documentation and content tracking with meticulous organisational skills
- Support in creation of project briefs and shaping client needs
You also happen to be:
- A critical thinker who knows very well what good ideas look like, but also whether they are right for each platform.
- A good communicator who proactively shares information with internal teams and manages upwards to provide visibility
- An innovator who keeps abreast of cultural conversations and technological advancements to stimulate reactive proposals relevant for people, clients and the agency
- A tidy team member who uses file-saving and project management tools rigorously - to help cross-team work.
You have:
1-2 years of experience working in a social focussed role in an agency environment
WHAT NAS OFFERS
NAS has five values, these should be demonstrated by all NAS team members and will be a core factor in all reviews.
↘ IMMERSE
↘ ENERGY
↘ RIGOUR
↘ OPEN
↘ CARE
We’re proud to offer a range of benefits that help our team thrive personally and professionally.
Alongside 33 days holiday, private health insurance, pension plans, enhanced sick pay, and team lunches and social events, we provide bespoke training packages and weekly cultural listening sessions to fully immerse all employees in the wider industry.
We also offer flexible hybrid working options. Most team members work from our (quite wonderful) office twice a week, but we are happy to discuss what works best for you.
We are a diverse team of creatives, strategists and account managers, and we highly encourage people from all backgrounds to apply. We embrace diversity and believe an inclusive, equitable environment is the key to crafting truly meaningful work.