Senior Account Manager

We are currently seeking an enthusiastic and highly motivated Senior Account Manager to assist in the development and execution of guest programmes for our key clients - this role works across a c-level enterprise marketing programme and golf sponsorship events. The role requires considerable experience and excellent understanding of in-person and virtual event operations as well as account management.

The candidate will be responsible for delivering successful guest experiences, sourcing local suppliers, logistics planning and on the ground event execution for bespoke customer events, and global hospitality events.

If you have exceptional account management skills, are a real team player, and are passionate about ensuring guests at major events enjoy the best experience possible, this could be the role for you.

Key Responsibilities

Hospitality Management

Plan, manage and execute all crucial elements of a hospitality program at major sporting events as the key point of contact

Research and contract third party services including but not limited to; accommodation, speakers, branding, merchandise, production, health and safety and transportation

Work with brand partners to secure tickets, accreditation, hospitality and parking passes for clients and guests

Development and production of a bespoke event day hospitality suite and branding

Coordination of all aspects of event day hospitality including food & beverage, player appearances, logistics and gifting.

Lead on developing and conducting briefings with staff as well as c-level executives

Manage junior staff in the implementation of the programme of events

Adherence to health and safety procedures and ensuring implementation of any necessary COVID-19 19 measures throughout the operational elements of the programming

Management and reconciliation of client budgets

Development and delivery of pre- and post-event reporting

Client Services & Bespoke Event Management

Strategic and operational planning of a c-level enterprise marketing/event-based programme offering unique content, experiences, and best-in-class delivery

Leadership of client relationships, day-to-day account management, project management, team coordination and reporting

Driving B2B marketing communications and engagement

Research, procure and contract relevant third-party suppliers, including speakers and gifting

Event development including scheduling, logistics, creative production and briefing documentation providing in-depth brand relevant content and insights.

Management of junior account staff, overseeing specific project workstream deliverables where required

Financial management of invoices, vendor payments, budget tracking documents and reporting and reconciliation on overall project finances

Coordination with the Global Octagon account team to ensure efficiencies and best practices across regions

This could be for you if:

You have solid relevant work experience in the marketing, communications, hospitality or advertising industries

You have experience with on-site event management and execution

You have strong attention to detail; the ability to prioritise multiple tasks and produce quality work within deadlines

You have outstanding organisation, interpersonal and communication skills (both oral and written)

You think on your feet and use your initiative. You enjoy learning new things and can quickly adapt when things change

Excellent computer skills, master of the Microsoft Office suite (Word, Excel, PowerPoint)

You’re a natural at building rapport with just about anyone at any level in an organisation

You are a real team player

Desirable, but not essential skills:

Fluency in an additional language would be a bonus, but not required