Job Description
RETAIL + ECOM SUPERVISOR
Pay: £13.50 - £14.50 (based on experience)
Hours: 37.5 per week
Reports to: Head of Retail
KNEES UP is a multi-purpose physical and [soon-to-be] digital space living at the intersection of sport, performance, and lifestyle, with HQ currently situated on the famous Hackney Road in East London.
Created in 2023, our platform houses a global edit of the most exciting independent sportswear and design, a destination cafe, bar, and hosting space, and a growing programme of experiences, events, and community-led sessions.
Within our retail division, we stock boutique, fashion-influenced brands with strong aesthetic and performance appeal. We aim to support new and independent labels alongside a selection of performance footwear from global names. We sell high-quality and often premium brands, so we need to be confident in talking about products, sharing brand stories, and having good knowledge of sport--ideally running and cycling.
This is a great opportunity to join a fast-moving small business at a very exciting stage in our journey, where we're building a retail division for the future. A successful candidate will show hunger, adaptability, and a willingness to pitch in day-to-day within a small team. They'll be welcoming, happy to chat with customers in the shop and cafe, and genuinely interested in the brands we sell. A proactive approach will help this person thrive and quickly open the door to opportunities to grow with the company.
ROLES + RESPONSIBILITIES
Sales: Serve our customers in-store, offering great service and advice wherever required.
Stock management + organisation: Set high organisational standards in the space, replenish stock, and keep on top of daily retail tasks set by the Head of Retail
Website management + admin: Assist with weekly e-commerce prolects such as packing orders, website merchandising, and smaller admin tasks
Event coordination assistance: Support special in-store events, such as collaborations, launches, classes, and evening activations
Visual merchandising: With direction from the Head of Retail, keep the store environment clean, fresh, and inviting, ensuring VM aligns with marketing plans Weekends: Must be available to work at least one day every weekend
IDEAL CANDIDATE
Proven experience 2-3 years' fashion retail/product experience
Hungry, adaptable, and full of good energy
Confident self-starter, happy to oversee the store independently
Shopify POS/back-end experience a bonus
Passionate about sport and fashion and/or experienced in a relevant environment