Project Manager

We're looking for a Project Manager to join our team at HATO. The position will play a key role in the studio, managing the delivery of external projects primarily covering digital & interactive design, branding and strategy as well as internal printing and publishing projects related to Hato Press and Hato Store.

About HATO:

HATO is a creative practice based in London and Hong Kong with over a decade of experience in shaping design within the cultural and arts sector.

We pride ourselves on creating lasting projects that add value, leave a legacy and a positive impact long after completion.

Play and continual learning is integral to how we work, think and do. The members of our team are encouraged to be curious and engaged with new environments and ideas in order to develop concepts, prototype tools, products and designs to keep progressing and pushing boundaries. We implement this in different ways including having days off or out of the studio for self-directed study in new and unexpected fields.

Responsibilities:

• Acting as the main point of contact for all client projects, comfortable communicating with senior key stakeholders, including C-suite.
• Planning, implementing and leading the delivery of studio projects, ranging in scope, size, budget and deliverables
• Assigning project teams
• Managing project and resource management systems, such as Notion and Smartsheet, using these to file deliveries, track feedback and project statuses and onboarding clients where needed.
• Working closely with the team to develop pitches and proposals, leading on budgets and schedules
• Onboarding new projects: putting together statements of work, contract negotiations, payment plans, and studio schedules to ensure projects can run to deadline and on budget
• Assigning resources to each project and maintaining and updating team schedules
• Establish and maintain relationships with appropriate client stakeholders, providing on-demand contact on project status and changes
• Leading weekly studio scheduling and project status meetings
• Monitor project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements
• Ensure all deliveries effectively respond to the brief and feedback/ quality assurance
• Identifying problems within the project workflow or communication channels and providing solutions
• Understanding and capturing client requirements.
• Assisting accounts department with monthly budget reports
• Studio management tasks when required, ad-hoc

Requirements:

• Understanding of process of web development from UX/UI design to development and deployment.
• Proven experience managing in-depth branding projects
• Confident and welcoming in order to build a strong team ethic with a genuine personal accountability on projects (including clients as team members).
• Experience in using project management systems, specifically Notion
• Ability to relate and communicate with different industries and people, a desire to want to learn and grow with each project and client.
• Familiarity with different ways of working including long-lead and sprint style projects.
• Ability to manage complex client-side stakeholder groups
• Has an exceptional eye for detail
• Familiar with technical terminology and ability to translate into jargon-free language; a strong desire to share knowledge and collaborate with clients and colleagues
• Ability to communicate with clients and team members

This role will be based on-site 5 days per week at our studio in Barbican.

Benefits:

Our practice is committed to developing a diverse and progressive work environment. We promote exploration into alternative subjects through our R&D days every second Friday. All full time members also have the added benefit of access to private healthcare included in your employment package and discount at our store in Coal Drops Yard.