Creative Services Manager (8 month fixed term contract)

Benefits

+ 25 days paid leave pro rata

+ National Holidays

+ Additional Christmas Break

+ Breakfast on Mondays and fresh fruit

+ Christmas & Summer parties /Art Trips /Weekly DJ set

+ Fun studio environment

Salary

£45,000 - £55,000 pro rata and dependant on experience

Hotel Creative

Hotel is a world-renowned creative studio based in Soho, London. We are known for creating artful and deeply engaging retail and experiences for global sports and fashion brands, but our offering extends to creative strategy, product and campaign conception, multi-media art direction and interior design.

Role Overview

Hotel are looking for a talented Creative Services Manager (CSM) to coordinate our creative studio workflows, facilitating best practice processes and empowering our teams to deliver creative excellence. Responsible for managing creative resourcing and collaboration across all teams, the CSM plays a pivotal role in managing the agency’s working practices, and creative output.

Person Specification

We are looking for a highly organised, confident and dynamic Creative Services Manager to join our vibrant London based creative studio, on an 8-month fixed term contract from the beginning of July to the end of February covering maternity leave.

An energetic and vocal leader with a can-do attitude and a proactive outlook, you will be demonstrably comfortable working in a fast-paced design studio that prioritises creative excellence whilst servicing demanding clients. You will possess demonstrably strong interpersonal skills and be capable of interacting confidently with key stakeholders across the functions of the business.

With a deep understanding of creative processes (including ideation, art-direction, visualisation, 2D and 3D Design, art-working and retouching), you will be an evangelist for best practice processes, constantly seeking to deliver creative excellence.

Core Responsibilities

+ You will own the day-to-day management of creative teams and tasks, coordinating a wide variety of creative projects across different stages from planning, through ideation and development, to final production of finished assets for print, digital and physical production needs.

+ The primary point of contact for resource management, booking freelancers and extending existing freelancers across all disciplines of the business, whilst also keeping the freelance roster up to date with the latest booking details and preferred freelancers’ availability.

+ You will lead the morning resource meeting and hold weekly status meetings with the Project Management team to track progress and manage client expectations, analysing project progression throughout the development process. In this area you act as the voice of the creatives, speaking confidently to creative teams’ capabilities and capacity.

+ You will ensure the resource bookings and working schedules put forward for your approval by our Project Management team, set the studio up to deliver creative excellence, within the agreed goal posts of the project.

+ You will directly supervise and manage projects on behalf of the creative team, including progress monitoring and team development. You will facilitate and steward the creative team to drive for excellence, interpreting and delivering on project stakeholder needs.

+ You will strive to maintain a happy healthy working environment, protecting the team and creativity as paramount. Where booking requests or client demands jeopardize this, you will challenge the Project Management / Client Services team and support them in the rethinking and renegotiation of project schedules. Your expertise and authority in this area will position you as a respected key senior player in our team.

Essential Requirements

+ 5-6 years in a similar creative studio management role

+ Demonstrable knowledge of creative / design journey fundamentals, from ideation to production and delivery

+ Outstanding time and calendar management skills

+ Brilliant communication skills

+ Adaptable, decisive and solution focused, able to prioritise and function well under pressure

+ Comfortable working full time in the studio environment and not ‘from home’

+ Good sense of humour with a passion for high-end creativity and design

+ Based in the UK with indefinite leave to remain

Advantageous

+ Competent with InDesign and Keynote

+ Experience of Workbook would be an advantage, however, training can be provided

+ Good computer and creative software knowledge with willingness to offer technical support