Senior Project Manager

About the role...

We’re looking for a full-time Senior Project Manager to join our team.

This role will be crucial in shaping and delivering our end-to-end service for projects across the studio, building and maintaining meaningful, positive client relationships along the way. You will be ambitious, have the ability to adapt your approach depending on the audience and will be as comfortable addressing the bigger picture thinking around project and client management as you will be in obsessing over the details.

Our ideal candidate is someone who not only has experience of and understands the types of projects and industries that we work in, but can also combine meticulous project management and organisational skills with expert interpersonal skills, both internally and externally. An ambitious drive to constantly push the company and its standards forward will set you apart.

We sell a combination of logic and magic to our clients, and that’s what we’re looking for in this role too; someone capable of grounding progressive thinking with a pragmatic mindset.. Our commitment to delivering best in class service to our clients is underpinned by our commitment to doing it with grace, humility and optimism.

Alongside this, we’ve a strong commitment towards providing an inclusive, welcoming and socially responsible working environment with compassion at the heart of it.

What the role entails...

— Providing the best level of care and service to our clients from the beginning to end of a project

— Proactive day-to-day management across multiple projects, working quickly, carefully and autonomously to ensure we deliver everything on brief, on budget and on time

— Building strong relationships with both clients and the internal teams, knowing how and when to advocate for both and communicate clearly to each (verbally and in writing)

— Owning the resourcing of the team for your projects, knowing who is working on what at all times, and understanding what the future resource needs are

— Confidently negotiating and managing scope extensions and feedback, as well as understanding when to manage things upwards to the Directors

— Ownership of the financial side of each project, knowing where we are with billing and forecasting at any given time

— Working with external suppliers to manage digital development and physical production across projects.

— Seeking new and innovative ways to manage projects, clients and the team

We are looking for someone who...

— Has brand agency experience in Client Services, working with clients across various sectors

— Enjoys building relationships and has very strong interpersonal and communication skills

— Is a team player and enjoys collaborating both with the EIB team and externally

— Has the ability to work under tight deadlines with efficiency and meticulous organisation

— Understands and can manage production processes, both digital and physical / print

— Has the ability to make good judgments and quick decisions when it comes to leading brand, website and production projects

— Is able to balance day-to-day running of projects with the wider studio view

— Is able to independently prioritise their workload

— Is confident using Google Docs, Sheets, Slides, Forms, Figma, Adobe Creative Suite, Pitch

— Is knowledgable and passionate about brand and design, and engages with the wider industry and culture

What we offer...

— Salary of £45,000—£60,000 (DOE)

— 9-day fortnight working pattern (we close every other Friday)

— Hybrid working between our Shoreditch studio (3 days min.) & WFH (2 days max.)

— Flexi-time available (standard hours 9.30am—6pm)

— 20 days of holiday + UK bank holidays + Birthday off

— Additional time off between Christmas and New Year (studio closure)

— £500 learning and development allowance per year

— 1 subsidised ‘workation’ (remote working opportunity) per year

— Transparent salary bands & a clear progression framework

— Vitality private healthcare

— End of week team lunches

— Summer and Winter team away days