Client Manager (Design / Digital)

Our Company

Beach Studio is a design and branding studio located in Shoreditch, London. As an agency, we believe that good design comes from the most playful places, and we partner with great people to make great things. At Beach, we nurture an entrepreneurial spirit and create stand-out design for both start-ups and well established brands with real ambition to make their mark in the world.

The Role:

We’re looking for a Client Manager with a minimum of 5 years’ experience to join our team at Beach.

You, along with the Creative Project Manager, will be the Studio’s central communication channel, managing the day-to-day running of creative, timelines, suppliers and assets, and generally making sure the design team has the information they need to do their best work. Our team is a close-knit, fun and hard working set of designers, illustrators, animators and photographers. We nurture an entrepreneurial spirit and create stand-out design for both start-ups and well established brands with real ambition to make their mark in the world.

Your role will be focused on Account/Client Management, supporting and monitoring the team to deliver a wide range of creative output, from branding, packaging, web design and illustration, to digital content.

Your Responsibilities:

• Maximise the creative team’s workload efficiency by monitoring capacity and streamlining process
• Build, monitor, review and filter all creative briefs & proposals, ensuring they are clear and thorough
• Work closely with the Creative Director & Design Director to support the launch of all new products by managing and communicating creative work streams within NPD critical paths
• Prepare, deliver & host client workshops surrounding brand strategy, competitors, idea refinement & distillation
• Manage and maintain strong relationships with all clients, print partners and suppliers
• Lead on website/digital projects, with solid understanding of technical capabilities/limitations of Webflow, Shopify etc
• Create initial sitemaps & wireframes to present to clients and offload to developers
• Forming & implementing strategy surrounding new business along with the Creative Director inbetween Client Management responsibilities
• Be client side throughout various project timelines with the Creative Director & Design Director

The Requirements:

• Minimum 5 years’ experience in a similar role
• Great organisation skills and meticulous eye for detail, methodical approach
• A self-starter with a positive ‘can do’ attitude
• Collaborative and happy to work with a mix of roles and people
• A love for solving problems and dealing with challenges
• Confident presenter, client negotiator and an appetite to learn & lead
• Strong understanding of the graphic design/digital design process and preferably print/production process
• Creative/Design background preferred
• Hands on experience in Adobe Creative Suite/Figma is a must