Account Director - Maternity Cover

At Nice and Serious, we believe in making creative work the world needs. We have our feet firmly on the ground and know the world doesn’t need more of the same. It needs us to draw a line in the sand, and back the people fixing things. It needs us to change minds, and make people demand better.

Our team of 20 people is a mix of filmmakers, strategists, art directors, coders, designers, copywriters, animators and client service. Over the last 10 years we’ve had the pleasure of working with some of the most innovative, purpose-led brands including: Macmillan, Parkrun, innocent, YMCA, Dogs Trust, Unilever, Ben & Jerry’s, The Co-op and WWF. We’ve recently achieved B-Corp Certification and you can find out more about what that means here.

Who we’re looking for

We’re on the hunt for an Account Director to join our team for a minimum 6 month Maternity Cover contract with the possibility to extend. We need someone who’s not only serious about creating great work and building lasting relationships but also has a nice approach to team leadership and collaboration. We are a hybrid working team with an office in Whitechapel for the days people want to come in.

Main responsibilities

• Being responsible for delivering best in class client service including account growth, strategic support and project delivery
• You'll be happy to get stuck into running projects with the rest of the team and delivering work to the highest standard
• Working with clients at a senior level across a mixture of charities and corporates
• Account management support for key campaigns such as devising approaches, leading meetings, scoping work, guiding the client through the project
• Championing agency processes to ensure project delivery is as efficient and worry free as possible
• Establishing and maintaining strong relationships with key clients
• Identifying opportunities for growth within our existing client base
• Monitoring the financial efficiency of projects
• Supporting the Managing Director with finance forecasting and revenue reporting
• Supporting the new business team with proposals and pitches

Key skills

• You’ll have 1-2 years of experience working in an Account Director role with a background in creative communications
• You’ll have worked on new business pitches and feel comfortable writing proposals to win new work
• You’ll be process led with and have the ability to plan and run client projects at a senior level
• You’ll have solid skills in written and oral communication, as well as being confident in presenting
• You’ll be able to lead teams, learn quickly and adapt yourself to changing environments
• You’ll have great time management and you are deadline driven with a good attention to detail
• You’ll enjoy collaboration being at the core of every process and happy to input and advise both strategically and creatively
• You’ll be the master of your own self-development, grabbing every learning opportunity on offer

Other information and how to apply

We’re all about making Nice and Serious a seriously nice place to be. Here are a few things we do:

• We are currently trialling a 4-day work week (on Friday the studio is closed). We hope to make it a permanent change if the trial is successful.
• Work from home or office flexibility.
• Flexible working hours and policy
• Holiday allowance of 25 days per annum pro rata (plus three additional days off over the December holiday period). Note, during the 4-day week trial this has been prorated down.
• Headspace Subscription

Nice and Serious is dedicated to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ​We’re also proactively committed to protecting the mental, as well as physical, health, safety and well-being and that of all those who work for us.