Account Director

We are a London-based comms agency on the hunt for a talented and hard-working Account Director to join our multi-disciplined and growing team. The Account Director role is fundamental to the smooth running of projects and delivery of briefs on time and on budget, whilst building strong and positive client relationships and growing key accounts within the business.

Our clients range from start-ups to established global brands across a broad range of categories, and our work varies across design, digital and advertising.

Responsibilities

• The basics: development of project timelines, briefs, reports, status documents, scopes of work, account admin
• Day-to-day client accountability and point-of-contact
• Management of end-to-end delivery of client projects, including financial tracking and time/budget reconciliations
• Ensuring a high standard across all client work in relation to client goals and agreed business strategies
• Identifying and growing new business opportunities
• Working with agency management team to scope new business as required and oversee work of more junior members of the Accounts team
• Working alongside every department within the agency in delivery of client briefs
• Working with and managing third-party suppliers
• Project resource planning and scheduling

Skills / Experience

• 6+ years’ experience in agency account management / project management / client services roles
• Experience in managing projects from briefing to delivery
• Experience in growing client accounts and an understanding of business finance processes
• Strong capabilities in client and agency stakeholder management
• TV advertising experience a bonus!
• The ability to forward-plan and prioritise effectively
• Excellent writing and communication skills
• First-class organisational and time-management skills
• Excellent attention to detail
• A keen creative eye and solid understanding of design and creative processes
• Proactive problem-solving skills
• Ability to work under direction and independently as required

You’ll be:

• Hardworking, flexible, adaptable
• Enthusiastic, curious and interested
• Self-motivated and pro-active
• Well organised with the ability to think ahead
• Commercially savvy
• Calm and composed when working under pressure
• Collaborative and a real team player

About Otherway:

Launched in 2013, Otherway is a design and communications studio with offices in London and New York. We are experts in creating and transforming brands, placing them at the heart of culture to connect with audiences in innovative ways. Our work blurs the line between design and communications, combining bold conceptual thinking with exceptional execution to ensure that every interaction with the brand is meaningful and effective.

Based in Primrose Hill, our 60-person multi-disciplined team is made up of strategists, designers, creatives, copywriters, producers, performances marketers and web developers - all full of smart ideas and a shared purpose to help our clients and ventures succeed.

Our Benefits Package…

• 25 Days Holiday with an extra day per year to a total of 28 – It's important to take a break and recharge, that's why we offer a generous holiday allowance + all the usual bank holidays
• Plus, office shut down between Christmas & NY – extra time off to spend with friends & family during the festive period which is separate to your holiday allowance.
• Health and wellbeing focus – We offer mental health support through the MYNDUP platform and access to join our cycle to work scheme.
• Healthcare Cash Plan – With our healthcare cover you’ll be able to claim money back for everyday medical costs such as dental, optical and physio costs plus have access to an online GP 24hrs a day
• Charity Volunteer days – supporting charities is really important to us, so we offer all our employees one day per year to volunteer for a charity that’s close to your heart.
• A hybrid structure – we’re in our studio on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday.
• Nursery fees Benefit - For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and NI on the full cost of your nursery fees each month.
• Travel card loan scheme – we get it, travel can get expensive. Let us help with the commute costs.
• Free Breakfast & snacks – it’s important you are well fuelled for the day, so we've got your breakfast and snacks covered + free lunch every Wednesday
• Dog-friendly office