Head of Product Design

Head of Product Design

Contract: Permanent, full time

Location: London (Hybrid-working)

Closing Date: 19 April 2023

Trinity College London is an international exam board and music publisher, with a rich cultural heritage and a positive, supportive approach to assessment and development. What sets us apart in our focus on the learner and our strong reputation for innovation and achievement based on the delivery of flexible styles of learning and teaching. We provide recognised and respected qualifications in a range of communications-based subjects, including music, drama, English language and communication skills.

Our exams, assessments and publications are designed to help learners fulfil their own individual talents and abilities. Today we deliver over 850,000 assessments each year worldwide. Our international network is expanding quickly, and we now provide qualifications in more than 60 countries around the world.

About the role

In a newly developed role, we are looking for a passionate Head of Product Design to build, lead and manage Trinity’s digital product design. In this role, you'll be a foundational member of the team, reporting directly to the Chief Product Officer, with a front row seat creating products. This is a critical role with significant responsibility driving Trinity’s strategic product design vision, perspective, and execution. You'll be working with partners in academic, engineering, operations and content, and other disciplines to build great products addressing real user needs.

Build and run a Design practice to consistently deliver great experiences for Trinity’s users/customers, supporting our customer-centric, digital transformation.

Own all design facets: interaction, visual, product and prototyping. Responsible for creating and testing pixel perfect mocks for new features across web and mobile, including for example design and delivery of testable prototypes and proofs-of-concept using industry standard tools (e.g., Figma, Bubble).

Create and implement the interaction and visual design language; lead the design life cycle and create the product UX/UI in close collaboration with the product, engineering, verticals, markets and operational teams; provide insights and feedback to Trinity teams to drive continuous improvement.

Facilitate cross-collaboration between cross departmental academic research teams and other specialists, and build momentum across distributed teams, on an international portfolio of products.

About You

You’ll be a highly accomplished Head of UX/UI or Senior Designer who has employed best practices to successfully craft exceptional user experiences in responsive web and mobile.

Extensive experience in human centred design, modern tech delivery practices, coaching and mentoring, tooling and measurement, and a clear perception of the commercial value of great

design and the importance of customer-focused, data-driven decisions. The proven ability to cut through ineffective processes and replace them with better versions.

You are collaborative, creative, self-motivated and outcome-focused, with a hands-on, entrepreneurial style, and be able to demonstrate experience of fostering healthy relationships with internal and external partners and agencies to get the best out of both sides.

EdTech experience would be very helpful, but it's not essential.

Educated to degree level or equivalent and evidence of relevant continued professional development

Our Benefits

Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation.

As an employee, you’ll enjoy a range of benefits including private health insurance, generous annual leave, employee assistance programme, cycle to work scheme, training and development and a non-contractual annual bonus scheme, plus more.

Our commitment

Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.

How to Apply

To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.

We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.

Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.

Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy.